Where is the conference Venue?
The conference will be held at Mantra Lorne.
35 Mountjoy Parade, Lorne VIC
Is there parking available?
Mantra Lorne has complimentary parking within the resort grounds.
How do I get to and from the airport to the conference venue/ accommodation?
MAM2020 will have bus transfer services to get you from Melbourne Airport or WEHI on Sunday 23 Feb and return on Thursday 27. You must reserve and purchase a seat on the bus during the registration process. For more information, click here.
Is there security at the conference?
The members of the conference organising committee and Leishman Associates accept no liability for personal accident of loss or damage suffered by any participant, accompanying person, invited observer or any other person by whatever means. Nor do we accept liability for any equipment or software brought to the conference by delegates, speakers, sponsors or any other party. Please protect your personal property. Do not leave laptops, cameras, and other valuable items unsecured. Be conscious of individuals who appear out of place and do not wear a conference name badge. Advise Leishman Associates staff if this does not occur.
Will there be internet/Wi-Fi available at the conference venue?
Basic Wi-Fi will be provided to all delegates whilst onsite at the conference. Please note that movies, music or illicit downloads are restricted.
What is the dress code for the conference?
The conference dress code is Smart Casual.
Where do I register?
All delegates will register at the registration desk. Registration desk will be located at the lobby, ground level of Mantra Lorne.
What time does the registration desk open?
|Sunday 23 February||Coming Soon|
|Monday 24 February||Coming Soon|
|Tuesday 25 February||Coming Soon|
|Wednesday 26 February||Coming Soon|
|Thursday 27 February||Coming Soon|
What is included in my registration?
Full Registration –
This registration includes attendance at all sessions over 5 days February 23 – 27. Full registration also includes name badge, lunch, morning and afternoon refreshments, Welcome Reception and Conference Gala Dinner.
Day Registration –
This registration includes attendance at sessions on the nominated day of attendance, name badge, lunch, morning and afternoon refreshments on the day of attendance. Day registration does not include entry to the Conference Gala Dinner or the Welcome Reception. Tickets to attend the Conference Gala Dinner will need to be purchased separately.
Student Registration – This registration is open to those who are undertaking full-time study. Your name of university must be submitted for verification when registering. This registration includes attendance at all sessions over 5 days February 23 – 27. Student registration also includes name badge, lunch, morning and afternoon refreshments, entry to the Welcome Reception. Student registration does not include entry to the Conference Gala Dinner. Tickets to attend the dinner will need to be purchased separately.
How do I gain entry to the conference sessions?
It is suggested that delegates arrive at preferred sessions promptly to ensure a seat. Please wear your name badge for entry into all sessions.
How do I know if there have been any changes to the program?
Any changes to the conference program will be announced during housekeeping notices each morning during the first plenary session, they will also be updated on the app. You may also check with Leishman Associates staff at the registration desk.
How do I know If I am registered for the Conference Dinner?
Please check your latest Registration Confirmation email, this will list all bookings. If you have misplaced this, you can request a new copy by emailing Brogan Palmer
When and where is the Conference Dinner?
The Conference Dinner will be held onsite at Mantra on Wednesday, 26 February 2020.
How do I gain entry to the Conference Dinner?
All delegates, exhibitors and accompanying partners will be provided with a name badge, which will give you access to all events that are included in your registration or that you have purchased. Please ensure you bring along your name badge.
I would like to change or cancel my accommodation booking?
If you need to cancel your accommodation booking within 30 days of your arrival date any cancellation fees will be subject to the hotel cancellation policy. Therefore, no accommodation refund can be guaranteed within 30 business days of the Conference. If you alter your accommodation booking after you have checked in, please deal directly with the hotel. If you arrive 24 hours later than your indicated arrival day you may find that the Hotel will charge you for the missed night.
How do I pay for my accommodation?
If you had booked your accommodation when you registered, your credit card details would be transferred to the hotel you have selected – please confirm this when you check in at your hotel.
The hotel will request payment on check in. If you have arrived 24 hours later than your indicated arrival day you may find that you have forfeited your deposit.
If you will not be paying with your own credit card and need to arrange payment before you arrive in Lorne, the best way is via a credit card authorisation form enabling the hotel to process a third-party card. This form is on the MAM website on the accommodation page.
How do I book my accommodation?
You can book your accommodation through the online registration form or by emailing Brogan Palmer. You will be asked to provide your check-in and check-out date as well as your credit card details to secure the booking.Delegates are encouraged to book in advance as availability closer to the Conference date is not guaranteed.
I have special dietary requirements – what do I do?
You must advise the conference managers of any special dietary requirements when you register for the conference. Caterers at each function will be informed of these. During the day, there will be a buffet table offering food suitable for dietary requirements. If you are unsure, please don’t hesitate to ask staff at the registration desk.
IMPORTANT – If your dietary request relates to a life-threatening allergy, please ensure that you advise the organisers as soon as possible.
Can I photograph or record the conference sessions?
Delegates are not permitted to use any type of camera or recording device at any of the sessions unless written permission has been obtained from the relevant speaker & Conference Managers. By registering for this conference, you consent to having your photo taken and used for promotional purposes. This may include Facebook, LinkedIn, Twitter, Conference Website & Email Marketing. If you do not wish to have your photo taken, please advise the Registration Desk or let the photographer know.
Where is the parents room located?
As an equity and diversity initiative in support of delegates with parenting or caring responsibilities, a private room will be available at the conference venue for parents with young children. Live Streaming from the Plenary will be available to view from this room. Please note that this room will not be staffed. Attendees are not permitted to utilise this room for babysitting services. Exact location of the room will be made available at a later date.
Will copies of the presentations be available after the conference?
Presentations will not be available after the conference, as we encourage speakers to present non-published work.
I am a speaker, what should I do?
Please bring your PowerPoint presentation with you when you register. All presentations need to be 16:9 in ratio.
All speakers should present themselves to the Speakers Preparation Desk at least two hours prior to their scheduled presentation time, to upload their presentation.
Speakers are also requested to assemble in their session room 5 minutes before the commencement of the session if possible, to meet with their session chair and to familiarise themselves with the room and the audio-visual equipment. There will be facilities to test and modify your presentation if required.
During the break prior to your session, it is highly recommended that speakers go to their room and introduce themselves to the chairperson of their session. Each chairperson will be in their room at least 5 minutes prior to the start of the session.
You can also check that your presentation is working correctly with the AV technician in the room.
I am a chairperson, what should I do?
If you are a chairperson, you will receive chairpersons’ guidelines when you register at the registration desk. If you have additional questions, please contact Leishman Associates.
I need to cancel my registration, what do I do?
Cancellations must be received in writing – email – to Leishman Associates. Cancellations will not be deemed to be received until you have a written confirmation from Leishman Associates. If you have not received an acknowledgement email within two business days, please contact Leishman Associates on (03) 6234 7844. Cancellations postmarked on or before 30 days from the Conference will incur a fee of 50% of the registration amount. No refunds will be made for cancellations for the Conference postmarked within 30 days from the Conference, however substitutions may be accepted.
MAM reserve the right to amend or alter any advertised details relating to dates, program and speakers if necessary, without notice, as a result of circumstances beyond their control. All attempts have been made to keep any changes to an absolute minimum.